Halwani (operating as www.halwani.shop), an initiative of Chips Park, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you access our website, place orders, or interact with our services.

1. Information We Collect
We collect personal data that you voluntarily provide, including:

Name, delivery address, email address, mobile phone number, and billing information when you register, place orders, or contact us.
Payment details (processed securely by third-party payment gateways; we do not store full card information).
Order history, preferences, and communication records.

We may automatically collect:

Device information, IP address, browser type, operating system, and usage data (pages visited, time spent) via cookies and similar technologies.
Location data (approximate, derived from IP) to facilitate delivery services.

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2. How We Use Your Information
Your personal data is processed for the following specified purposes:

To process and fulfil orders, including delivery and payment verification.
To communicate order updates, promotions, and customer support.
To improve our website, products, and services.
To comply with legal obligations, prevent fraud, and enforce our terms.

We process data based on your consent, contractual necessity, or legitimate interests (where permitted under applicable law).

3. Sharing of Personal Data
We share your data only as necessary:

With logistics and delivery partners to fulfil orders.
With payment processors for transaction completion.
With service providers (e.g., hosting, analytics) bound by confidentiality.
As required by law, court order, or government authority.

We do not sell your personal data to third parties.

4. Data Storage and Security
Your data is stored securely on servers in India (or with providers compliant with Indian law). We implement reasonable security measures, including encryption and access controls, to protect against unauthorised access, loss, or alteration. However, no method of transmission over the internet is entirely secure.
We retain personal data only as long as necessary for the purposes stated or as required by law (typically up to seven years for transactional records).

5. Your Rights
Subject to applicable law (including the Digital Personal Data Protection Act, 2023), you may:

Access, correct, or update your personal data.
Withdraw consent (where processing relies on consent), though this may affect order fulfilment.
Request erasure of data (subject to legal retention requirements).
Lodge a grievance with our Data Protection Officer or the relevant authority.

To exercise these rights, contact us at support@halwani.shop.

6. Cookies and Tracking
We use cookies to enhance user experience and analyse site performance. You can manage cookie preferences through your browser settings.

7. Children’s Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect data from children.

8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the revised “Last updated” date.

9. Contact Us
For questions or concerns regarding this Privacy Policy, please contact:
Halwani (Chips Park)
Email: support@halwani.shop
Address: Please refer our address in contact page
By using www.halwani.shop, you acknowledge that you have read and understood this Privacy Policy.